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e4 Known Issues

JAVA AND CERTIFICATE ISSUES 

Updated: 11/08/2010 3:46 pm

Always check these items first to resolve some e4 issues in general.

Download Troubleshooting Tips pdf

You are unable to create Youtube mashups in e4.

Updated 10/20/2011
Information:

When clicking submit after selecting your youtube video, you receive an error stating HTTP Status 500.

 

Solution
We have contacted Blackboard and we are both working to correct this issue.

My e4 Tab loses all of the attached Modules

Updated 09/15/2011
Information:

When you click on any buttons for a module such as Personalization or Maximize then all modules go away on the My e4 tab and you are left with a blank e4 tab.

 

Workaround:
Click on My Places at the top of the screen to access classes and organizations you are enrolled in.

 

Solution
We have gotten the underlying problem fixed. If you still have the blank screen please put in a ticket and we can run a script to correct the issue

You are looking for a list of old known issues and you do not know where to find them

Information:
We have archived all issues that have been resolved and were previously on the Known Issues page.

 

Solution:
Here is the link to the archived issues page:Known Issues Archives

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Version 1.2.1 | Release Notes
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